Terms of Service
Last updated: November 10, 2025
Please read these Terms of Service carefully before using DMarket Synapse. By accessing or using our service, you agree to be bound by these terms.
1. Acceptance of Terms
By creating an account or using DMarket Synapse ("Service"), you agree to comply with and be legally bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.
We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our Service. Your continued use of the Service after such modifications constitutes your acceptance of the updated terms.
2. Description of Service
DMarket Synapse provides analytics and insights for Counter-Strike 2 (CS2) gameplay. Our Service includes:
- Match statistics and performance tracking
- AI-powered gameplay analysis
- Team collaboration tools
- Demo file analysis
- Educational content and recommendations
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with or without notice.
3. User Accounts
3.1 Account Creation
To use certain features of our Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use of your account
3.2 Account Eligibility
You must be at least 13 years old to use our Service. If you are under 18, you must have permission from a parent or guardian.
3.3 Account Termination
We reserve the right to suspend or terminate your account if you violate these terms or engage in fraudulent, abusive, or illegal activity.
4. Acceptable Use
You agree NOT to:
- Use the Service for any illegal purpose
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights
- Upload malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems
- Scrape, harvest, or collect data from our Service without permission
- Reverse engineer or decompile any part of our Service
- Use automated tools to access the Service without authorization
- Impersonate others or provide false information
- Harass, abuse, or harm other users
5. Subscription and Payment
5.1 Paid Plans
Some features require a paid subscription. By subscribing, you agree to pay all fees associated with your chosen plan.
5.2 Billing
Subscriptions are billed in advance on a recurring basis (monthly or annually). You authorize us to charge your payment method automatically.
5.3 Cancellation
You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. No refunds are provided for partial periods.
5.4 Refund Policy
We offer a 30-day money-back guarantee for first-time subscribers. Contact support to request a refund within 30 days of your initial purchase.
6. Intellectual Property
All content, features, and functionality of the Service, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the exclusive property of DMarket Synapse or its licensors.
You are granted a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
7. Data and Privacy
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.
We collect gameplay data to provide analytics services. You retain ownership of your gameplay data, but grant us a license to process and analyze it for Service delivery.
8. Third-Party Services
Our Service may integrate with third-party services (e.g., Steam, payment processors). We are not responsible for the content, policies, or practices of third-party services.
Your use of third-party services is subject to their own terms and conditions.
9. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT:
- The Service will be uninterrupted or error-free
- Results obtained from the Service will be accurate or reliable
- Any defects will be corrected
- The Service will improve your gaming performance
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DMARKET SYNAPSE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE.
Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless DMarket Synapse, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which DMarket Synapse is registered, without regard to its conflict of law provisions.
13. Dispute Resolution
Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration, except where prohibited by law.
You waive your right to participate in class action lawsuits or class-wide arbitration.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes. Your continued use of the Service after changes constitutes acceptance of the updated Terms.
15. Contact Information
If you have questions about these Terms, please contact us:
Email: legal@dmarketsynapse.com
Address: DMarket Synapse Inc., 123 Gaming Street, San Francisco, CA 94102, USA
By using DMarket Synapse, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.